Privacy Policy

Information We Collect

During account creation and normal use of the service we may collect:

• Your name and email address
• Your Discord username (if provided)
• Responses submitted through consultation or coaching intake forms
• Subscription information (plan, status, billing period)
• Course progress and lesson activity

Payment Information

Payments are processed securely by Stripe. Trazys Academy does not store full payment-card numbers on our servers. Stripe handles card data in accordance with their own policies and industry standards.

How We Use Your Information

We use the information we collect to:

• Provide access to the course and coaching services
• Deliver customer support and respond to your requests
• Process billing and manage subscriptions
• Protect the security and integrity of our services
• Administer accounts and improve the platform

Cookies & Authentication Sessions

We use cookies and similar technologies (including authentication session tokens) to keep you signed in and to operate essential features of the site. Disabling these may prevent you from using the service.

Service Providers

We share limited information with trusted service providers that help us operate Trazys Academy, including Stripe (for payments) and Lovable (for hosting and backend infrastructure). These providers only access information as needed to perform their services.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No online service can be guaranteed 100% secure.

Your Rights

You may request to access, correct, or delete the personal information we hold about you by contacting us at the email below. We will respond within a reasonable time frame.

No Sale of Personal Information

We do not sell your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact

For privacy questions, join our Discord: Trazys Academy (Discord). You can open a ticket in the Discord if you have issues.